Privacy Policy

Privacy Policy

1. Introduction
Buraq Adventures ("we," "our," or "us") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By providing your personal information to us, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

2. Personal Information We Collect
We may collect the following types of personal information:

  • Identification Details: Name, contact details (e.g., phone number, email address), and other identifying information.

  • Transaction Information: Details related to the products and services you purchase, including payment and transaction records.

  • Additional Information: Any other information you provide to us directly or indirectly through interactions with our website, forms, emails, phone calls, or other communications.

3. How We Collect Your Information
We collect your personal information in the following ways:

  • Directly from you when you interact with us via our website, forms, emails, phone calls, or in person.

  • When you use our services or make a purchase.

  • From third parties such as payment processors or publicly available sources where direct collection is impractical.

4. Purpose of Collection
We collect and use your personal information for the following purposes:

  • To provide our products and services, including customer support.

  • To communicate with you, including sending updates, promotional material, and responding to inquiries.

  • To comply with legal obligations and resolve disputes.

By providing your personal information, you consent to its use for these purposes. If you do not provide the required information, we may be unable to offer our services, communicate effectively, or fulfill legal obligations.

5. Disclosure of Personal Information
We may disclose your personal information to:

  • Third-party service providers assisting us in delivering our services, such as IT support, payment processors, and marketing providers.

  • Regulatory authorities or other entities as required by law.

We do not sell or rent personal information to third parties.

Your information may be disclosed to recipients outside Australia, including IT service providers in countries with data protection standards equivalent to or exceeding Australian law. By providing your information, you consent to this overseas disclosure.

6. Your Rights and Choices
You have the right to:

  • Request access to or correction of your personal information by contacting us through our website.

  • Withdraw your consent to the collection, use, or disclosure of your personal information at any time. However, this may affect our ability to provide certain services.

7. Media Consent
By engaging with Buraq Adventures, you acknowledge and consent that photos or videos of you may be captured during our activities and used for online content creation.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

For any inquiries or requests regarding your personal information, please contact us through our designated contact form.