Our Terms & Conditions

Terms and Conditions

1. Introduction

Welcome to Buraq Adventures. By booking and participating in our activities, you agree to comply with the terms and conditions outlined below. These terms govern your rights and responsibilities when engaging in our services.

2. Acknowledgment of Risks

By participating in activities organized by Buraq Adventures, you acknowledge and agree to the following:

2.1 Assumption of Risk

You voluntarily participate in activities that may include but are not limited to hiking, camping, overnight expeditions, day trips into remote mountains and forests, and international travel. You understand these activities involve inherent risks, including but not limited to:

  • Physical exertion

  • Exposure to natural elements

  • Encounters with wildlife

  • Accidents that could result in injury, illness, or death

2.2 Physical Fitness

You confirm that you are physically fit to participate in the chosen activities and have sought medical advice if necessary.

2.3 Medical Treatment

In case of an emergency, you consent to receive medical treatment as deemed necessary by the organizers. You agree to bear any associated medical costs.

2.4 Limitation of Liability

Buraq Adventures is not responsible for injuries, accidents, or deaths occurring during activities. Refunds or rescheduling will not be provided for:

  • Incidents resulting from customer negligence

  • Customers changing their mind within three (3) days prior to an event

3. Insurance Coverage

3.1 Mandatory Travel Insurance

All participants are required to have adequate travel insurance covering medical evacuation by air, land, or sea, including ambulance cover. Any evacuation deemed necessary by our guides will be at your expense.

3.2 Recommended Insurance

We strongly recommend additional insurance that covers:

  • Losses, damages, or injuries

  • Trip cancellations

  • Loss of luggage

Please note that Buraq Adventures' cancellation fees apply and cannot be waived.

4. Release of Liability

By participating in Buraq Adventures’ activities, you agree to the following:

4.1 Waiver of Claims

You, on behalf of yourself, your heirs, executors, and administrators, waive any and all claims against Buraq Adventures, its owners, agents, and employees for injuries, illness, death, or property damage, whether caused by negligence or otherwise, to the fullest extent permitted by law.

4.2 Indemnification

You agree to indemnify and hold Buraq Adventures harmless from any loss, liability, damage, or costs (including legal fees) resulting from your participation in our activities.

4.3 Compliance with Australian Consumer Law

This waiver does not exclude or restrict any rights you may have under the Australian Consumer Law (ACL) or any other applicable legislation that cannot be lawfully excluded.

5. Media Release

By participating in our activities, you consent to:

5.1 Use of Likeness

You acknowledge that photos or videos of you may be taken during activities. You grant Buraq Adventures the right to use, reproduce, and publish such media for promotional purposes without compensation.

6. Refund and Cancellation Policy

6.1 No Refunds for Customer Negligence

Refunds or rescheduling will not be provided for injuries or incidents resulting from your own negligence or failure to follow instructions.

6.2 No Refunds Within Three (3) Days of an Event

Cancellations made within three (3) days of the scheduled event are non-refundable.

7. Governing Law

This agreement shall be governed by and interpreted in accordance with the laws of the Australian Capital Territory, Australia.

8. Acknowledgment of Understanding

By booking or participating in an activity with Buraq Adventures, you acknowledge that you:

  • Have read and understood these Terms and Conditions

  • Are aware that you are waiving certain legal rights, including the right to sue

  • Agree to these terms freely and voluntarily